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How can we help you?
Have a question about our strategies or need technical support? We're here for you.
Contact information
Write to us and we'll get back to you as soon as possible.
Response within 24-48 hrs
Email
Support hours
Mon-Fri, 9am-6pm (EST)
Platform
NinjaTrader 8
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FAQ
Quick answers
How do I install the NinjaScript?
Each product includes a step-by-step PDF guide. In NinjaTrader 8: Tools > Import NinjaScript > select the .zip file.
Which markets are compatible?
Our strategies work on any instrument in NinjaTrader 8: futures (ES, NQ, CL, GC), forex, and more.
Do you offer a free trial?
We don't offer free trials, but you can test any strategy in NinjaTrader's simulation mode before going live.
What is your refund policy?
We offer refunds for technical issues our support team cannot resolve. See our full refund policy for details.